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Customer Service ...
Placing Orders
Shipping / Delivery
Returns
Privacy
Security
Placing Orders...
Online ...
LOGS offers convenient online ordering using our shopping cart system. The shopping cart works in concert with a secured server. With a secured server your personal information is sent using a high level encryption code to ensure security and privacy. At this point in time we do not process your credit card information online but merely transfer it in a secure fashion. Actual credit card processing is done at our office in much the same way that it would be done in a store.
Our shopping cart system makes it easy to modify your order prior to submission and then track its progress once it has been received. Your e-mail address and password are all you need to access you account on future visits to our site.
LOGS accepts Visa, Mastercard, American Express and Discover.
By Telephone ...
You are also welcome to place orders by phone at our toll free number:
1-888-856-4775
Please ensure that you know the artist, title and size of the items that you wish to order.
Pricing
All our artwork and finished products are offered at up to 25% below the retail
cost suggested by the publisher of the artwork. In almost every instance, street
prices
are identical to the publisher’s suggested retail selling price.
Prices are in American dollars and apply to the continental USA.
Orders outside the continental USA are priced differently only with respect to variations in shipping charges. International customers are responsible for custom and duty fees as set by their respective governments.
Shipping / Delivery...
Prints and Posters: Prints that we have in stock generally ship the next business day following an order. If the print is not in our inventory, then it can take anywhere from 3-10 business days before it ships from our Arizona facility. Please bear in mind that because we ship your entire poster order at one time, it only takes one poster to hold up an entire order. Actual shipping time varies from 2-6 business days depending on where you are in the United States relative to Arizona.
Finished Products: ArtPlaks and canvas transfers are all custom made items and typically ship 2-3 weeks following placement of an order.
Carriers: The majority of our products are shipped using the UPS Ground Service. Very large items are shipped via BAX Global. In a few instances we use the postal service.
Shipping Rates: Shipping rates apply only to items shipped within the domestic
USA. Prints and posters are shipped rolled and cost $ 8.50 per shipment regardless
of how many items you order. Poster orders over $ 75.00 are shipped for free
!!
ArtPlaks and canvas transfers already have shipping fees built into them. Extra shipping charges would only apply if you require expedited delivery.
International shipping rates vary according to the country and the item (s) being shipped. The customer is responsible for paying any tax, duty or other monies that may be levied against the shipment by their respective governments. Please call or e-mail us for a rate quote on international shipments.
Returns...
Prints: LOGS will happily replace items damaged in transit. Please report any damage to us immediately. Packages with obvious damage should not be accepted
If you feel a poster(s) is totally unsuitable for your purposes then you may return it for credit. Please note that you must return the print at your own expense and it must arrive in a suitable condition for resale. Damaged and soiled items will not be refunded. A 15% restocking fee is applied against the original cost of the artwork and we do not refund the original shipping fees.
Finished Products: All our finished products are prepared specifically for the customer who ordered them. As such, unless they are defective or damaged in transit we generally cannot accept returns on such items. Please ensure that you are certain regarding the finished size of the artwork.
Privacy...
This is the web site of LOGS Art; Custom Design Works, LLC .
Our postal address is 3321 N. Reseda Circle, Units 45/46 Mesa, AZ
85215 We can be reached via e-mail at inquiries@logsart.com or you can
reach us by telephone at 888-856-4775
For each visitor to our Web page, our Web server automatically recognizes no
information regarding the domain or e-mail address.
We collect no information on consumers who browse our Web page.
The information we collect is not shared with other organizations for
commercial purposes.
With respect to cookies: We use cookies to provide unique communication between
your browser and our server during the shopping process. We do not use cookies for
the purpose of tracking personal information.
If you do not want to receive e-mail from us in the future, please let us
know by calling us at the above telephone number.
From time to time, we make the e-mail addresses of those who access our site
available to other reputable organizations whose products or services we think
you might find interesting. If you do not want us to share your e-mail address
with other companies or organizations, please let us know by e-mailing us at the
above address.
From time to time, we make our customer e-mail list available to other
reputable organizations whose products or services we think you might find
interesting. If you do not want us to share your e-mail address with other
companies or organizations, please let us know by e-mailing us at the above
address.
If you supply us with your postal address on-line you may receive periodic
mailings from us with information on new products and services or upcoming
events. If you do not wish to receive such mailings, please let us know by
e-mailing us at the above address.
Please provide us with your exact name and address. We will be sure your name
is removed from the list we share with other organizations
Persons who supply us with their telephone numbers on-line may receive
telephone contact from us with information regarding new products and services
or upcoming events. If you do not wish to receive such telephone calls, please
let us know by calling us at the above telephone number. Please provide us
with your name and phone number. We will be sure your name is removed from the
list we share with other organizations
With respect to Ad Servers: We do not partner with or have special
relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will contact you before we use
your data for these new purposes to notify you of the policy change and to
provide you with the ability to opt out of these new uses. Customers may
prevent their information from being used for purposes other than those for
which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to all information
[including proprietary information] that we maintain about them. Consumers
can access this information by write to us at the above address.
Consumers can have this information corrected by calling us at the above
telephone number.
With respect to security: We always use industry-standard encryption
technologies when transferring and receiving consumer data exchanged with our
site, When we transfer and receive certain types of sensitive information such
as financial or health information, we redirect visitors to a secure server and
will notify visitors through a pop-up screen on our site, We have appropriate
security measures in place in our physical facilities to protect against the
loss, misuse or alteration of information that we have collected from you at our
site and .
If you feel that this site is not following its stated information policy,
you may contact us at the above addresses or phone number.
Security...
With respect to security: We always use industry-standard encryption
technologies when transferring and receiving consumer data exchanged with our
site, When we transfer and receive certain types of sensitive information such
as financial or health information, we redirect visitors to a secure server and
will notify visitors through a pop-up screen on our site, We have appropriate
security measures in place in our physical facilities to protect against the
loss, misuse or alteration of information that we have collected from you at our
site and.
If you feel that this site is not following its stated information policy,
you may contact us at the above addresses or phone number.
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